Estimated Shipping Time
Please refer to the expected delivery timeline we provide at checkout. This timeline includes both the order processing period (which typically takes 3-5 days) and the shipping duration (usually 5-15 days). In most cases, you can expect your order to arrive within 1-3 weeks.
We are pleased to provide all our customers with art proofs for their approval prior to printing. To ensure a timely process, we kindly encourage you to review and approve your proof as soon as possible. Please note that we allow up to 3 days (72 hours) for customer approval of the artwork. If we do not receive a response from you within this timeframe, we will proceed with your order by automatically approving and printing it. If there are any issues with your order—such as needing to submit new pet photos—this may extend the processing time. We appreciate your understanding.
In addition, we sometimes offer an expedited order option (for an additional fee) that allows your artwork to be prioritized, ensuring our artists can begin working on your pet photos sooner. However, please note that while this option speeds up the creation of your artwork, it does not affect the courier delivery times.
We also provide tracking information for all orders, and you will receive a tracking number via email as soon as it becomes available.
Please keep in mind:
– Taxes (if applicable) are the responsibility of the customer.
– Shipping times may be affected by public holidays, destination country, inclement weather, or delays from international couriers.
We appreciate your patience and understanding and look forward to creating something special for you!